Certificate of Conformance (CofC) Information
In the final phase of the checkout process, we provide you with an option to tick a box that requests a Certificate of Conformity (CofC). This option is available for all items that have batch numbers assigned by the manufacturer, specifically Velcro Companies, which includes their subsidiary, Alfatex. This step is crucial for customers who require verification of product quality and compliance with industry standards.The certificate we supply contains essential information, including the product code, item description, customs code, and the batch number. It is important to note that the batch number is only available once stock has been specifically assigned to you. This unique number enables Velcro Companies to provide comprehensive testing data, confirming that the item meets the necessary criteria and adheres to the manufacturing specifications outlined in any accompanying literature. This ensures that you receive a product that is not only reliable but also meets the expected quality standards.
However, it is essential to understand that some products do not have the availability of a CofC. These exceptions include straps, made-to-order lines, basic and general-purpose tapes, as well as products manufactured in the USA. For straps, while we can provide batch number information related to the tape used in production, this will be the only information available regarding the CofC. It is also important to highlight that CofCs are exclusively available to business customers, ensuring that our professional clients have access to the necessary documentation for their operations.
We DO NOT supply CofCs for ANY orders that we have not directly supplied. This policy is in place to maintain the integrity and traceability of our products. Certificates are provided as hard copies along with your goods, accompanied by a packing slip. This ensures that you have all the necessary documentation readily available for your records.
In summary, if you require a Certificate of Conformity, please ensure that you select the appropriate option during the checkout process. This will help us to provide you with the necessary documentation that confirms the quality and compliance of your purchased items. Should you have any further questions regarding the CofC process or the availability of specific products, please do not hesitate to reach out to our customer service team for assistance. We are here to help you navigate your purchasing experience smoothly.