Delivery Information and Rates
Our daily dispatch cut-off is 1pm. Deliveries take place Monday to Friday and do not include weekends.
Standard Mainland Delivery is 2 to 3 working days.
Express UK Mainland Delivery is next working day.
*Free Standard Delivery over £60 applies to UK Mainland only.
UK Mainland Delivery Charges:
Standard Delivery
• Orders under £60 are charged at £3.99 via Royal Mail Tracked 48 (2-3 working days).
Express Next Working Day Delivery (Mon-Fri, when ordered before 1pm)
• Up to 1kg: £4.95
• 1kg to 2kg: £6.95
• Over 2kg: £8.95
Sent via APC depending on weight and service availability.
Highlands Delivery Charges:
• Up to 2kg: £3.99 via Royal Mail Tracked 48 (2-3 working days)
• Over 2kg: £8.95 via APC (1-2 working days)
Channel Islands (Includes Isle of Wight) Delivery Charges:
• Up to 1kg: £4.95 via Royal Mail Tracked
• 1kg to 4kg: £5.95 via Royal Mail Tracked
• Over 4kg: £24.95 via courier (2-5 working days)
Dispatch Information
In most cases, orders placed before 1pm Monday-Friday are dispatched the same working day. Once your order has been processed, you’ll receive an email confirming how it has been shipped, including tracking where available.
All items marked In Stock are available for immediate dispatch.
Standard delivery items typically arrive within 2-5 working days.
Express delivery orders received before the 1pm cut-off are dispatched the same working day; orders placed after 1pm are dispatched the following working day.
Important
We no longer ship outside the UK, including Guernsey, Jersey and Northern Ireland.
Some products are excluded from express delivery.
Express Delivery is via APC Overnight and designed ensure first time delivery success our courier partners provide a specific one hour window allocated on the morning of your delivery, so you no longer need to wait in all day for your parcel, improving your delivery experience and giving you back your day.
You are given a one hour delivery window, notified of this via text or email
If not convenient you can use the text or email to change the delivery date, or choose ‘deliver to neighbour.
All orders placed with Express delivery selected are sent via APC Overnight and use this service, for notifications via text please also provide us with a mobile phone number when ordering.